How to Register
1. Go to our Online Store and place an order.
2. Get your Registration Key from the confirmation page or email receipt.
3. Open PC Medic and go to the Register area.
4. Enter the email address you ordered with.
5. Enter your registration key (copy and paste to avoid typos).
6. Click “Submit”.
Registration Problems
You’re getting a “Registration Error: Registration Key”
This means either the email address or the registration key you entered is incorrect. Please double-check that you are entering your email address correctly and using the same address you ordered with. Also, please copy and paste the registration key to avoid typos. Contact customer support for additional help.
You’re getting a “Registration Error: No License Found”
This means you correctly entered your email address and registration key but have no available licenses. This can happen if you already registered PC Medic on another computer or have used all your licenses. Contact customer support for additional help.
You’re getting “Registration Error”
This means PC Medic is unable to contact our registration server. Please make sure your computer is connected to the internet and temporarily disable any firewalls. Firewalls are often a part of your antivirus software, so check there if you don’t know where to find your firewall. Contact customer support for additional help.
You cannot find your registration key
Your registration key was given to you on the order confirmation page and in an email receipt. Please check your email for a message from [email protected] (also check in your spam or junk folder just in case). Contact customer support if you cannot locate your email receipt.
Contact Support
We’re happy to help you if you’re having any trouble. Please just double check the steps above and contact our Customer Support team below:
Email Support: [email protected]
Phone Support: 877-887-3427
9am – 6pm Eastern Time, Monday-Friday
Please leave a detailed message with your information if your call is not answered, we check our messages frequently and will call you back as soon as possible.